The smart home concept started out as a dream but turned into a mess. IoT enthusiasts were so excited to connect every possible household item to the internet, they forgot to ask if they should.
We are getting closer to Gartner’s prediction of 20.4B connected devices, but a truly smart experience seems to be light years away.
With more devices came more issues for home users. Currently, homeowners have multiple connected gadgets without a clear overview of the network. These devices are not secure by design and put their owners at risk. People are losing their personal information, money and time—and insecure devices are to blame. Managing multiple devices is not user friendly, and that interferes with getting the most out of the
In this report, we will discuss what customer expectations are for their connected homes.