Live Webinar November 21, 2024, 2 PM (London) Title: Balancing Personalization and Privacy: Best Practices for Network Providers Participants: Remko Vos, CEO of CUJO AI Matthew Hughes, Home Product & Strategy Director at EE Pedro Bandeira, VP of Product and New Business at Deutsche Telekom

Balancing Privacy and Personalization

Join us as we explore how network providers can effectively deliver personalized services while safeguarding customer data amidst the complexities introduced by Privacy Enhancing Technologies. We’ll dive into the increasing demand for tailored experiences, the hurdles posed by evolving data privacy regulations, and proven strategies to address both.

Key takeaways for attendees include:

  • Practical approaches to offering customized services without compromising privacy.
  • Navigating the challenges and opportunities presented by Privacy Enhancing Technologies.
  • Leveraging AI-driven device intelligence to transform ISP operations and elevate customer service.

Don’t miss this opportunity to gain insights and actionable strategies for thriving in a privacy-conscious world.

Hear from

Mattew Hughes

Home Product & Strategy Director at EE

Matt is the Product Director for BT Group's Home & TV business across the EE, BT and Plusnet brands. Across his 15 year career in telecoms, he's led teams at scale across product, propositions, P&L management and commercial, most recently leading the Broadband & TV category launch for New EE, delivering a significant step change in the way products are developed to focus much more on customer needs and use cases.

His passion is in pushing teams to bring simplicity to real world problems and bring to life best in class technologies at scale through brilliant, well thought through product and UX design with recent launches including EE Full Fibre and their market leading WiFi 7 router with accompanying app based controls – a first across major UK providers.

Pedro Bandeira

VP of Product and New Business at Deutsche Telekom

With over 20 years of experience in TV and broadband in the telco and cable industries, Pedro has also been running software development programs in the telecommunications industry for TV and broadband for over 15 years. A fan of innovation and creativity, always pushing the barrier of what can be done, Pedro is currently working on the next generation on TV and broadband products for Deutsche Telekom, focused on customer-centric experiences, leveraging innovation, new technologies and convergence of services.

Pedro's vision: all content, everywhere, with full control by the customer and always expanding the experience to new products (e.g., smart home) and new customer touch points (such as voice). Pedro is currently the VP of Product and New Business for DT Europe, pushing fixed services transformation across different markets in Europe.

Remko Vos

CEO at CUJO AI

Remko has a proven track record of helping enterprises expand into new markets and strong Service Provider domain expertise. He joined CUJO AI after spending 5 years as a Product Executive at Comcast, where he helped the broadband division introduce successive waves of innovation and scale adoption to millions of customers.

Vos has previously held senior roles at Trilliant, IBM, and Oracle. He has amassed a wealth of experience as a product executive by introducing innovative value-added solutions to the ever-growing telecommunications market across consumer, enterprise, and service provider segments.