CUJO AI Explorer
Device Identity, Data Intelligence and Integration API for Network Service Providers
Gain unparalleled insights through granular device intelligence at the home network level.
Enrich your customer-facing apps with CUJO AI data via full API integration
Stay on top of trends in your userbase with precise device identity data
Empower data-driven business decisions and discover new opportunities
How Explorer Revolutionizes a Carrier Service
The largest network service providers use CUJO AI Explorer to:
Detect real time threats, abandoned or rogue devices and integrate any existing security models to provide advanced real-time protection and prevent service disruptions due to botnet or coordinated DDoS activities.
Export and integrate data into a real-time data lake without compromising any PII, making network analysis fully compliant and easy to access for your specialists.
Increase product profitability by gaining an in-depth understanding of the types and quantities of content consumed by their customers.
Save operating costs with advanced device profiling down to the OS version and customer care enhancements.
Build tools and products that provide end-users with unrivaled network visibility to enhance their local network management.
How Data from the CUJO AI Platform Could Help You
Use Explorer to fully integrate device intelligence and network usage data via API access – enable your marketing, product development and business planning teams to make informed data-driven decisions, such as new product offers or sales opportunities.
A few examples of tangible benefits our customers see:
- Reduced customer service call time due to precise device and OS version detection.
- 94% device identification in the first 24 hours down to the OS version and full randomized MAC device signature deduplication.
- Uncovered niche device market opportunity for a top tier ISP in the US.
Identify Devices with the Highest Precision
CUJO AI’s patented Device Intelligence solution does not rely on MAC addresses to identify over 50,000 unique mobile and IoT devices. Instead, our algorithms analyze over a dozen metadata points to identify device types, manufacturers, OS and firmware versions with over 74% accuracy in the first 5 minutes. After the first 24 hours, this percentage increases to over 94%. Explorer is the perfect answer to network operator issues caused by random MAC addresses.
Improve Network Operator Services with Explorer
Increase Application Usage
Enrich mobile or web apps with CUJO AI data to simplify home network management for your customers. Inform them when and which devices connect to the network. Provide visibility over children’s or employees’ online activities and usage patterns, as well as detailed reports on potential digital security risks in their homes and businesses.
Transform Customer Care
Improve the customer experience by integrating a highly personalized network understanding into the customer care process. Provide self-care data to customers and diagnose their networks proactively to reduce call volumes. Reduce service desk loads by quickly concentrating resolution scripts on identified problem devices.
Gain New Market Insights
Use aggregated consumer behavior data to uncover trends and combine CUJO AI Explorer’s API access with existing data to generate data-driven campaigns.
Develop Data-driven Products
Get real-time, first-party observations to drive investment decisions and product development. Discover niche segments and new opportunities by understanding why and how end-users use your network.
Reduce Customer Churn
Feed CUJO AI data into existing analytics tools and build richer views of the business. Differentiate at-risk customers by observed usage patterns and implement outreach processes to reduce churn as well create upselling opportunities.
Enhance Existing Business Systems
Monitor and react to specific network activities in real time. Enhance existing systems with device identification, application, security and privacy data from CUJO AI Explorer.
Learn how Explorer can deliver industry-leading device and network intelligence.
Discover how Explorer will help you solve issues with MAC address randomization.
Device Identity, OS Profiling and Intelligence
Provides granular connected device inventory, classification, segmentation and distribution. Sends alerts whenever a new device joins the network and identifies OS versions of 74% of devices in under 5 minutes (over 94% in 24 hours).
Content and Application Classification
Provides an inventory and usage analysis of applications, protocols and audio or video streaming. Shows you how end-users group devices on home networks.
Cybersecurity Threat Detection and Monitoring
In combination with Sentry, Explorer detects and prevents cybersecurity threats from malicious actors with the help of advanced AI algorithms. It also provides status reports about antivirus software in your customer base for security threat detection, logging and analysis.
Real Time API Data Access
Network operator systems can get granular real-time data via API calls, which allow them to integrate CUJO AI Platform data into all of their services.
Advertising Tracking Data Protection
In combination with Incognito, Explorer provides ad tracker detection, logging and analysis as well as blocking capabilities.
Full Data Exporting
In addition to the API access, all data sets can be exported into a third-party data lake for offline analysis and blended with any other information the carrier has.
Like What Explorer Has to Offer?
Get in touch to learn more about CUJO AI Explorer.