Deliver Outcomes with Network Intelligence

Your customers consume applications, not networks.

The foundation for reliable, customer-centric telco services. Delivers app intelligence, root cause analysis, and proof of enhancement.

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What is Network Intelligence?

Network intelligence detects and analyzes traffic to detect Internet use categories or applications and evaluates the Quality of Outcome (QoO) that you are delivering. It runs an automated root-cause analysis with proof-of-enhancement metrics that go beyond a speed test in evaluating and improving the outcome for the use case.

Network intelligence gives network operators a real-time, granular view of how customers use their network — empowering smarter operations, more targeted services, and better business decisions.

Sankey chart showing a breakdown of an imperfect session with proof of enhancement and quality of outcome measurements

Network Intelligence Is Based on Quality of Outcome from the IETF

Network Intelligence in Numbers

86%
of Consumers Find it More Accurate
96%
of Consumers More Satisfied with the Operator
93%
of Consumers More Likely to Trust Recommendations

Our Partners

Backed by Industry leaders

What Network Intelligence Enables

  • Offers more relatable, understandable, and reliable metrics than speed tests.
  • Recommends improvements for self-service and troubleshooting.
  • Provides the necessary context to enable application prioritization and user-guided actions.

  • Enhances customer care through better visibility.
  • Provides insights into how network segments impact app performance.
  • Improves network planning.

  • Surfaces upsell and cross-sell opportunities.
  • Increases positive user engagement and trust.
  • Improves customer segmentation.

  • Quality of Outcome

    Supported by the IETF, Quality of Outcome is a framework that enables measurable, reliable, and relatable network metrics. QoO is the foundation of our network intelligence, which lets us translate technical network metrics into quality scores for the application in question.

  • Proof of Enhancement

    Proof of enhancement analysis includes weights for over a dozen factors ranging from network access to core and Wi-Fi segments. Real-time metrics are combined with application intelligence to surface a precise, quantifiable measurement of how much a particular action can improve the outcome.

  • Focus on Outcomes with CUJO AI

    Your customers care about applications and experiences, not networks or latency. Network intelligence shifts the focus to what truly matters in the context of a particular online experience and allows you to expose relatable and relevant quality metrics to your customers, as well as drive self-troubleshooting and upsells.

  • Improve Your Business

    Surface network intelligence data to empower your customer care agents, use real-time network health reports for particular network segments, and optimize investments by prioritizing infrastructure maintenance or upgrades where issues are most likely.

Quality of Outcome (QoO) is an open framework that aligns network quality assessments with the needs of users, operators, and app developers. QoO uses a Quality Attenuation metric to provide a unified method for defining and evaluating application-specific network requirements.

Quality of Outcome ensures actionable insights for network optimization and simple quality scores for end-users, while Quality of Service (QoS) or similar “dry” mathematical metrics don’t correlate directly to the user experience, and Quality of Experience (QoE) measures like NPS can be very subjective and unreliable. QoO is a diagnostic that makes sense to customers. It shows performance, not network statistics, in a mathematically sound and standards body-backed way.

Latest News

  • CUJO AI Surpasses 4 Billion Devices, Adding a Billion in Two Years

    • News
    • •3 min read

    As connected devices grow more diverse, operators need deeper visibility to manage performance and security. October 12, 2026 (Los Angeles, CA) – CUJO AI, a global…

  • CUJO AI and F-Secure Announce Strategic Partnership to Deliver Seamless Consumer Security Across Home and Mobile

    • News
    • •4 min read

    Joint offering combines best-of-breed home network, endpoint and scam protection, helping Tier-1 CSPs strengthen consumer trust in the age of AI-driven threats. October 8, 2026 (Los…

  • Vodafone Selects CUJO AI to Deploy Quality of Outcome Across European Broadband Networks

    • News
    • •3 min read

    The deployment brings the new Quality of Outcome industry standard, published by the IETF, to millions of Vodafone gateways (CPE) while supporting the operator’s Low Latency…

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Find out how we make Internet connectivity better, for everyone.