IT Engineer

Helsinki, Finland

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CUJO AI is the leading artificial intelligence company, delivering its services worldwide. We provide Network Operators revolutionary AI-driven solutions, including network security, device intelligence, and parental controls. We create technology that helps Network Operators to offer personalized end-user experiences using data and machine learning for both LAN and mobile networks.

CUJO AI IT team is looking for IT Engineer to join the team!

Main responsibilities

  • Maintain computer hardware operating systems and applications
  • Set up new users’ accounts and profiles and deal with password issues
  • Management, maintenance and administration of on-prem and cloud (AWS) networks
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Document new procedures or system changes
  • Test and evaluate new technology
  • Manage and support the implementation of new internal use systems or services
  • Engineers will create an IT or computer system specific to CUJO needs; this often entails basic scripting knowledge, as well as planning, configuring, testing and monitoring new systems

Requirements for the role

  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of IP networks and security protocols
  • Familiarity with cloud networking standards
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot technical issues
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Communicating complex information to a non-technological audience

Preferred requirements

  • Ability to work in a team
  • Ability to adapt
  • Time Management Skills
  • Communication Skills
  • Analytical Thinking
  • Motivation and Values
  • Initiative
  • Security-minded

Benefits and Perks

  • Ability to work flexible hours – at the office or remote
  • Modern development equipment
  • Conferences, training, books – anything for your development
  • Opportunity to learn from highly skilled colleagues
  • Offices across the world
  • Ambitious projects and meaningful cause